/* ═══════════════════════════════════════════════════════════════
   CRASH BUGS — Shared Stylesheet
   ═══════════════════════════════════════════════════════════════ */

/* ── 1. Reset ── */

*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

/* ── 2. Design Tokens ── */

:root {
  /* SF/CRM theme */
  --sf-purple: #9b59b6;
  --sf-blue: #0176d3;
  --sf-blue-dark: #014486;
  --sf-green: #2e844a;
  --sf-text: #181818;
  --sf-text-muted: #3e3e3c;
  --sf-text-light: #706e6b;
  --sf-border: #dddbda;
  --sf-bg: #f3f2f2;
  --sf-row-hover: #f3f2f2;
  --sf-white: #ffffff;
  --sf-header-bg: #fafaf9;
  --sf-nav-border: #dddbda;
  --progress-purple: #6750A4;

  /* M3/Material theme */
  --md-sys-color-primary: #6750A4;
  --md-sys-color-on-primary: #FFFFFF;
  --md-sys-color-primary-container: #EADDFF;
  --md-sys-color-on-primary-container: #21005D;
  --md-sys-color-secondary: #625B71;
  --md-sys-color-secondary-container: #E8DEF8;
  --md-sys-color-on-secondary-container: #1D192B;
  --md-sys-color-surface: #FFFBFE;
  --md-sys-color-surface-container: #F3EDF7;
  --md-sys-color-surface-container-high: #ECE6F0;
  --md-sys-color-on-surface: #1C1B1F;
  --md-sys-color-on-surface-variant: #49454F;
  --md-sys-color-outline: #79747E;
  --md-sys-color-outline-variant: #CAC4D0;
  --md-sys-shape-corner-medium: 12px;
  --md-sys-shape-corner-large: 16px;
  --md-sys-shape-corner-extra-large: 28px;
  --md-sys-shape-corner-full: 9999px;
}

/* ── 3. Base body variants ── */

body {
  font-family: 'Roboto', sans-serif;
  min-height: 100vh;
}

body.sf-page {
  font-size: 14px;
  background: var(--sf-bg);
  color: var(--sf-text);
  height: 100vh;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

body.m3-page {
  font-size: 16px;
  background: var(--md-sys-color-surface);
  color: var(--md-sys-color-on-surface);
  display: flex;
  flex-direction: column;
  align-items: center;
}


/* ════════════════════════════════════════
   SF / CRM COMPONENTS
   ════════════════════════════════════════ */

/* ── Global navigation ── */

.global-nav {
  height: 48px;
  background: var(--sf-purple);
  display: flex;
  align-items: center;
  padding: 0 16px;
  gap: 12px;
  pointer-events: none;
}

.global-nav-logo {
  color: white;
  font-size: 20px;
  font-weight: 700;
  letter-spacing: -0.5px;
  display: flex;
  align-items: center;
  gap: 6px;
}

.global-nav-logo .material-symbols-outlined { font-size: 22px; }

.global-nav-search {
  flex: 1;
  max-width: 320px;
  margin: 0 auto;
  height: 30px;
  background: rgba(255,255,255,0.2);
  border: 1px solid rgba(255,255,255,0.3);
  border-radius: 4px;
  display: flex;
  align-items: center;
  padding: 0 10px;
  gap: 6px;
  color: rgba(255,255,255,0.8);
  font-size: 13px;
}

.global-nav-search .material-symbols-outlined { font-size: 16px; }

.global-nav-icons {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 14px;
  color: rgba(255,255,255,0.85);
}

.global-nav-icons .material-symbols-outlined { font-size: 20px; }

.avatar {
  width: 28px;
  height: 28px;
  background: #c9b1e8;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 600;
  color: var(--sf-purple);
}

/* ── App navigation tabs ── */

.app-nav {
  height: 44px;
  background: var(--sf-white);
  border-bottom: 1px solid var(--sf-border);
  display: flex;
  align-items: stretch;
  padding: 0 16px;
  pointer-events: none;
  user-select: none;
}

.app-nav-item {
  display: flex;
  align-items: center;
  padding: 0 16px;
  font-size: 13px;
  font-weight: 500;
  color: var(--sf-text-muted);
  border-bottom: 2px solid transparent;
  white-space: nowrap;
  gap: 6px;
}

.app-nav-item.active {
  color: var(--sf-blue);
  border-bottom-color: var(--sf-blue);
}

a.app-nav-item {
  text-decoration: none;
  color: inherit;
}

.app-nav-item.clickable {
  pointer-events: auto;
  cursor: pointer;
}

.app-nav-item.clickable:hover {
  background: var(--sf-row-hover);
}

/* ── Case header ── */

.case-header {
  background: var(--sf-white);
  border-bottom: 1px solid var(--sf-border);
  padding: 12px 20px 0;
}

.case-breadcrumb {
  font-size: 11px;
  color: var(--sf-text-light);
  margin-bottom: 4px;
}

.case-breadcrumb a {
  color: var(--sf-blue);
  text-decoration: none;
}

.case-breadcrumb a:hover { text-decoration: underline; }

.case-title-row {
  display: flex;
  align-items: center;
  gap: 12px;
  padding-bottom: 12px;
}

.case-icon {
  width: 36px;
  height: 36px;
  background: #f4bc25;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.case-icon .material-symbols-outlined { font-size: 20px; color: white; }

.case-title {
  font-size: 18px;
  font-weight: 700;
  color: var(--sf-text);
}

.case-subtitle {
  font-size: 12px;
  color: var(--sf-text-light);
  margin-top: 2px;
}

/* ── Case body layout ── */

.case-body {
  display: grid;
  grid-template-columns: 1fr 280px;
  flex: 1;
  min-height: 0;
  overflow: hidden;
}

/* ── Feed pane ── */

.feed-pane {
  border-right: 1px solid var(--sf-border);
  background: var(--sf-white);
  overflow-y: auto;
}

.feed-label {
  padding: 12px 20px;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-text-muted);
  border-bottom: 1px solid var(--sf-border);
  background: var(--sf-header-bg);
  letter-spacing: 0.3px;
}

.feed-content {
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

/* ── Details pane ── */

.details-pane {
  background: var(--sf-white);
  padding: 0;
}

.details-label {
  padding: 12px 16px;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-text-muted);
  border-bottom: 1px solid var(--sf-border);
  background: var(--sf-header-bg);
  letter-spacing: 0.3px;
}

.details-content {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.detail-field-label {
  font-size: 11px;
  color: var(--sf-text-light);
  margin-bottom: 3px;
  font-weight: 500;
  letter-spacing: 0.3px;
  text-transform: uppercase;
}

.detail-field-value {
  font-size: 14px;
  color: var(--sf-text);
  font-weight: 500;
}

.detail-field-value.link { color: var(--sf-blue); }

/* ── Email card ── */

.email-card {
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  overflow: hidden;
}

.email-header {
  background: var(--sf-header-bg);
  border-bottom: 1px solid var(--sf-border);
  padding: 10px 16px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.email-avatar {
  width: 32px;
  height: 32px;
  background: #d4e8f7;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-blue);
  flex-shrink: 0;
}

.email-from {
  font-weight: 600;
  font-size: 14px;
  color: var(--sf-text);
}

.email-addr {
  font-size: 11px;
  color: var(--sf-text-light);
  margin-top: 1px;
}

/* .email-meta and .email-date are the same element */
.email-meta,
.email-date {
  margin-left: auto;
  font-size: 11px;
  color: var(--sf-text-light);
  white-space: nowrap;
}

.email-subject-row {
  padding: 8px 16px;
  border-bottom: 1px solid var(--sf-border);
  background: var(--sf-white);
}

.email-subject-label {
  font-size: 11px;
  color: var(--sf-text-light);
}

.email-subject-value {
  font-size: 14px;
  font-weight: 500;
  color: var(--sf-text);
}

.email-body {
  padding: 20px 16px;
  font-size: 14px;
  line-height: 1.65;
  color: var(--sf-text);
  background: var(--sf-white);
}

.email-body p { margin-bottom: 12px; }
.email-body p:last-child { margin-bottom: 0; }
.email-sig { color: var(--sf-text-muted); }

/* ── Chat / call transcript ── */

.chat-log {
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  overflow: hidden;
}

.chat-label {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 16px;
  background: var(--sf-header-bg);
  border-bottom: 1px solid var(--sf-border);
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-text-muted);
}

.chat-label .material-symbols-outlined { font-size: 16px; color: var(--sf-blue); }

.chat-bubble {
  padding: 12px 16px;
  border-bottom: 1px solid var(--sf-border);
  display: flex;
  gap: 10px;
}

.chat-bubble:last-of-type { border-bottom: none; }

.bubble-name {
  font-size: 14px;
  font-weight: 700;
  min-width: 80px;
  padding-top: 2px;
  flex-shrink: 0;
}

.chat-bubble.you .bubble-name { color: var(--sf-blue); }

/* Customer bubble name — use class="chat-bubble customer" */
.chat-bubble.customer .bubble-name { color: #7b5ea7; }

.bubble-text {
  font-size: inherit;
  line-height: 1.6;
  color: var(--sf-text);
}

.chat-end-note {
  padding: 10px 16px;
  font-size: 11px;
  color: var(--sf-text-light);
  background: var(--sf-header-bg);
  border-top: 1px solid var(--sf-border);
  font-style: italic;
}

/* ── Notes card ── */

.notes-card {
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  overflow: hidden;
  background: white;
}

.notes-label {
  padding: 8px 14px;
  font-size: 14px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--sf-text-light);
  background: var(--sf-header-bg);
  border-bottom: 1px solid var(--sf-border);
}

.notes-body {
  padding: 14px;
  font-size: 14px;
  line-height: 1.65;
  color: var(--sf-text);
}

.notes-body ul {
  padding-left: 18px;
}

/* ── Decision card ── */

.decision-card {
  background: var(--sf-white);
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  padding: 16px;
  display: flex;
  align-items: center;
  gap: 16px;
}

.decision-prompt {
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-text);
  flex: 1;
}

.decision-btns { display: flex; gap: 8px; }

/* ── Feedback card ── */

.feedback-card {
  border-radius: 6px;
  padding: 14px 16px;
  font-size: 14px;
  line-height: 1.65;
}

.feedback-card.yellow {
  background: #fef9ec;
  border: 1px solid #f5dfa0;
  color: #5a3800;
}

.feedback-card.green {
  background: #ebf7ee;
  border: 1px solid #c2e0c8;
  color: #1a4731;
}

/* ── Narrative card ── */
/* Replaces both .step-narrative (Case 1) and .narrative-card (Case 2) */

.narrative-card {
  background: var(--sf-white);
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  padding: 14px 16px;
  font-size: 14px;
  line-height: 1.65;
  color: var(--sf-text-muted);
}

.narrative-card strong { color: var(--sf-text); }

/* ── Action buttons ── */

.call-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  align-self: flex-start;
  background: var(--sf-blue);
  color: white;
  border: none;
  border-radius: 4px;
  padding: 8px 18px;
  font-family: inherit;
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  white-space: nowrap;
  text-decoration: none;
}

.call-btn .material-symbols-outlined { font-size: 18px; }

.call-btn.secondary {
  background: white;
  color: var(--sf-blue);
  border: 1px solid var(--sf-blue);
}

/* ── Case closed banner ── */

.case-closed-banner {
  background: var(--sf-bg);
  border: 1px solid var(--sf-border);
  border-radius: 6px;
  padding: 10px 16px;
  font-size: 14px;
  font-weight: 600;
  color: var(--sf-text-light);
  text-align: center;
  letter-spacing: 0.3px;
}

/* ── Completion card ── */

.completion-card {
  background: #ebf7ee;
  border: 1px solid #c2e0c8;
  border-radius: 6px;
  padding: 20px;
  display: flex;
  flex-direction: column;
}

.completion-title {
  font-size: 16px;
  font-weight: 700;
  color: #1a4731;
  margin-bottom: 6px;
}

.completion-body {
  font-size: 14px;
  line-height: 1.6;
  color: #2e6b45;
}

/* ── Cases list: progress banner ── */

.progress-banner {
  background: white;
  border-bottom: 1px solid var(--sf-border);
  padding: 10px 20px;
  display: flex;
  align-items: center;
  gap: 16px;
}

.progress-label {
  font-size: 12px;
  font-weight: 500;
  color: var(--sf-text-muted);
  white-space: nowrap;
}

.progress-track {
  flex: 1;
  height: 8px;
  background: #e4e4e4;
  border-radius: 9999px;
  overflow: hidden;
}

.progress-fill {
  height: 100%;
  width: 0%;
  background: var(--progress-purple);
  border-radius: 9999px;
  transition: width 500ms cubic-bezier(0.2,0,0,1);
}

.progress-count {
  font-size: 12px;
  font-weight: 600;
  color: var(--progress-purple);
  white-space: nowrap;
}

/* ── Cases list: list header ── */

.list-header {
  background: var(--sf-white);
  border-bottom: 1px solid var(--sf-border);
  padding: 10px 20px 0;
}

.list-header-top {
  display: flex;
  align-items: center;
  gap: 10px;
  padding-bottom: 8px;
}

.list-icon {
  width: 32px;
  height: 32px;
  background: #f4bc25;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.list-icon .material-symbols-outlined { font-size: 18px; color: white; }

.list-breadcrumb {
  font-size: 11px;
  color: var(--sf-text-light);
}

.list-title {
  font-size: 20px;
  font-weight: 700;
  color: var(--sf-text);
  display: flex;
  align-items: center;
  gap: 6px;
}

.list-title .material-symbols-outlined { font-size: 16px; color: var(--sf-text-light); }

.list-actions {
  margin-left: auto;
  display: flex;
  gap: 6px;
}

.list-meta {
  font-size: 11px;
  color: var(--sf-text-light);
  padding-bottom: 10px;
}

/* ── Cases list: toolbar ── */

.list-toolbar {
  background: var(--sf-white);
  border-bottom: 1px solid var(--sf-border);
  padding: 6px 20px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.search-input {
  height: 28px;
  border: 1px solid var(--sf-border);
  border-radius: 4px;
  padding: 0 10px 0 30px;
  font-family: inherit;
  font-size: 13px;
  color: var(--sf-text);
  background: white url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%23706e6b' stroke-width='2'%3E%3Ccircle cx='11' cy='11' r='8'/%3E%3Cpath d='m21 21-4.35-4.35'/%3E%3C/svg%3E") no-repeat 8px center;
  width: 220px;
}

.search-input:focus { outline: none; border-color: var(--sf-blue); }

.toolbar-spacer { flex: 1; }

.toolbar-icon-btn {
  width: 28px;
  height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--sf-border);
  border-radius: 4px;
  background: white;
  cursor: pointer;
  color: var(--sf-text-muted);
}

.toolbar-icon-btn .material-symbols-outlined { font-size: 16px; }
.toolbar-icon-btn:hover { background: var(--sf-row-hover); }

/* ── Cases list: table ── */

.sf-btn {
  height: 30px;
  padding: 0 14px;
  border-radius: 4px;
  font-family: inherit;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  border: 1px solid var(--sf-border);
  background: white;
  color: var(--sf-text-muted);
  transition: background 120ms;
}

.sf-btn:hover { background: var(--sf-row-hover); }

.sf-btn.primary {
  background: var(--sf-blue);
  color: white;
  border-color: var(--sf-blue-dark);
}

.sf-btn.primary:hover { background: var(--sf-blue-dark); }

.case-table {
  width: 100%;
  background: white;
  border-collapse: collapse;
}

.case-table thead tr {
  background: var(--sf-header-bg);
  border-bottom: 1px solid var(--sf-border);
}

.case-table th {
  text-align: left;
  padding: 8px 12px;
  font-size: 12px;
  font-weight: 600;
  color: var(--sf-text-muted);
  white-space: nowrap;
  border-right: 1px solid var(--sf-border);
  user-select: none;
}

.case-table th:last-child { border-right: none; }

.case-table th .col-header {
  display: flex;
  align-items: center;
  gap: 4px;
  cursor: pointer;
}

.case-table th .col-header .material-symbols-outlined { font-size: 14px; opacity: 0.5; }

.case-table tbody tr {
  border-bottom: 1px solid var(--sf-border);
  cursor: pointer;
  transition: background 100ms;
}

.case-table tbody tr:hover { background: var(--sf-row-hover); }
.case-table tbody tr.owned { background: #f0faf4; }
.case-table tbody tr.owned:hover { background: #e3f5ea; }

.case-table td {
  padding: 9px 12px;
  font-size: 13px;
  color: var(--sf-text);
  border-right: 1px solid var(--sf-border);
  vertical-align: middle;
}

.case-table td:last-child { border-right: none; }

.row-num { color: var(--sf-text-light); font-size: 12px; width: 32px; }

.case-number-link {
  color: var(--sf-blue);
  font-weight: 500;
  text-decoration: none;
}

.case-number-link:hover { text-decoration: underline; }

.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 9999px;
  font-size: 11px;
  font-weight: 600;
}

.status-new { background: #e8f4fd; color: var(--sf-blue); }
.status-owned { background: #f3eeff; color: var(--sf-purple); }
.status-closed { background: var(--sf-bg); color: var(--sf-text-muted); }

.own-btn {
  height: 24px;
  padding: 0 12px;
  border-radius: 4px;
  font-family: inherit;
  font-size: 12px;
  font-weight: 500;
  cursor: pointer;
  border: 1px solid var(--sf-blue);
  background: white;
  color: var(--sf-blue);
  white-space: nowrap;
  transition: all 120ms;
}

.own-btn.done {
  border-color: var(--sf-green);
  color: var(--sf-green);
  cursor: default;
}

/* ── Feed group — reveals multiple siblings as one unit ── */

.feed-group {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

/* ── Cases list: all-done banner ── */

.all-done-banner {
  display: none;
  background: #ebf7ee;
  border: 1px solid #c2e0c8;
  border-radius: 6px;
  padding: 20px 24px;
  margin: 24px 20px;
  align-items: center;
  gap: 14px;
}

.all-done-banner.visible { display: flex; }
.all-done-banner .material-symbols-outlined { font-size: 32px; color: var(--sf-green); }
.all-done-text { font-size: 15px; font-weight: 500; color: #1a4731; }
.all-done-sub { font-size: 13px; color: var(--sf-green); margin-top: 2px; }


/* ════════════════════════════════════════
   M3 / MATERIAL COMPONENTS
   ════════════════════════════════════════ */

/* ── Top app bar ── */

.top-bar {
  width: 100%;
  height: 64px;
  background: var(--md-sys-color-surface-container);
  display: flex;
  align-items: center;
  gap: 16px;
  padding: 0 24px;
  border-bottom: 1px solid var(--md-sys-color-outline-variant);
  position: sticky;
  top: 0;
  z-index: 10;
}

.top-bar .material-symbols-outlined { color: var(--md-sys-color-on-surface-variant); font-size: 24px; }

.top-bar-title {
  font-size: 22px;
  font-weight: 400;
  color: var(--md-sys-color-on-surface);
  letter-spacing: 0;
}

.top-bar-chip {
  margin-left: auto;
  background: var(--md-sys-color-secondary-container);
  color: var(--md-sys-color-on-secondary-container);
  font-size: 12px;
  font-weight: 500;
  padding: 4px 12px;
  border-radius: var(--md-sys-shape-corner-full);
  letter-spacing: 0.5px;
}

/* ── Page shell ── */

.page {
  width: 100%;
  max-width: 720px;
  padding: 48px 24px 80px;
  display: flex;
  flex-direction: column;
  gap: 32px;
}

/* ── Hero icon ── */

.hero-icon {
  display: flex;
  justify-content: center;
  padding: 16px 0;
}

.hero-icon .material-symbols-outlined {
  font-size: 80px;
  color: var(--md-sys-color-on-surface-variant);
}

/* ── Intro text ── */

.intro-eyebrow {
  font-size: 12px;
  font-weight: 500;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--md-sys-color-primary);
  margin-bottom: 8px;
}

.intro-heading {
  font-size: 32px;
  font-weight: 400;
  line-height: 1.25;
  color: var(--md-sys-color-on-surface);
  margin-bottom: 16px;
}

.intro-body {
  font-size: 16px;
  line-height: 1.6;
  color: var(--md-sys-color-on-surface-variant);
  text-wrap: pretty;
}

/* ── Meta row ── */

.meta-row {
  display: flex;
  align-items: center;
  gap: 20px;
  flex-wrap: wrap;
}

.meta-item {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  color: var(--md-sys-color-on-surface-variant);
}

.meta-item .material-symbols-outlined { font-size: 18px; }

/* ── Accordion ── */

.accordion-heading {
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.5px;
  color: var(--md-sys-color-on-surface-variant);
  text-transform: uppercase;
  margin-bottom: 12px;
}

.accordion-stack { display: flex; flex-direction: column; gap: 4px; }

.accordion {
  background: var(--md-sys-color-surface-container);
  border-radius: var(--md-sys-shape-corner-medium);
  overflow: hidden;
  border: 1px solid transparent;
  transition: border-color 200ms;
}

.accordion.open { border-color: var(--md-sys-color-outline-variant); }

.accordion-trigger {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px 20px;
  background: none;
  border: none;
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  position: relative;
}

.accordion-trigger::after {
  content: '';
  position: absolute;
  inset: 0;
  background: var(--md-sys-color-on-surface);
  opacity: 0;
  border-radius: inherit;
  transition: opacity 150ms;
  pointer-events: none;
}

.accordion-trigger:hover::after { opacity: 0.08; }
.accordion-trigger:active::after { opacity: 0.12; }

.accordion-icon {
  width: 36px;
  height: 36px;
  border-radius: var(--md-sys-shape-corner-full);
  background: var(--md-sys-color-primary-container);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.accordion-icon .material-symbols-outlined {
  font-size: 20px;
  color: var(--md-sys-color-on-primary-container);
}

.accordion-label {
  flex: 1;
  font-size: 15px;
  font-weight: 500;
  color: var(--md-sys-color-on-surface);
}

.accordion-chevron {
  font-size: 20px;
  color: var(--md-sys-color-on-surface-variant);
  transition: transform 250ms cubic-bezier(0.2, 0, 0, 1);
  flex-shrink: 0;
}

.accordion.open .accordion-chevron { transform: rotate(180deg); }

.accordion-body {
  display: grid;
  grid-template-rows: 0fr;
  transition: grid-template-rows 250ms cubic-bezier(0.2, 0, 0, 1);
}

.accordion.open .accordion-body { grid-template-rows: 1fr; }
.accordion-body-inner { overflow: hidden; }

.accordion-body-content {
  padding: 0 20px 20px 68px;
  font-size: 14px;
  line-height: 1.65;
  color: var(--md-sys-color-on-surface-variant);
  text-wrap: pretty;
}

.accordion-image {
  width: 100%;
  height: 110px;
  background: var(--md-sys-color-surface-container-high);
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  margin-top: 14px;
  color: var(--md-sys-color-on-surface-variant);
  font-size: 12px;
  opacity: 0.7;
}

.accordion-image .material-symbols-outlined { font-size: 20px; }

/* ── CTA card ── */

.cta-card {
  background: var(--md-sys-color-primary-container);
  border-radius: var(--md-sys-shape-corner-large);
  padding: 28px 28px 24px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.cta-card-title {
  font-size: 20px;
  font-weight: 500;
  color: var(--md-sys-color-on-primary-container);
}

.cta-card-body {
  font-size: 14px;
  line-height: 1.6;
  color: var(--md-sys-color-on-primary-container);
  opacity: 0.85;
}

.cta-btn {
  align-self: flex-start;
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--md-sys-color-primary);
  color: var(--md-sys-color-on-primary);
  border: none;
  border-radius: var(--md-sys-shape-corner-full);
  padding: 10px 24px;
  font-family: inherit;
  font-size: 14px;
  font-weight: 500;
  letter-spacing: 0.1px;
  cursor: pointer;
  position: relative;
  overflow: hidden;
  transition: box-shadow 200ms;
}

.cta-btn::after {
  content: '';
  position: absolute;
  inset: 0;
  background: white;
  opacity: 0;
  transition: opacity 150ms;
}

.cta-btn:hover { box-shadow: 0 1px 3px rgba(0,0,0,.2); }
.cta-btn:hover::after { opacity: 0.08; }
.cta-btn:active::after { opacity: 0.12; }
.cta-btn .material-symbols-outlined { font-size: 18px; }

/* ── Footer note ── */

.footer-note {
  text-align: center;
  font-size: 12px;
  color: var(--md-sys-color-outline);
}


/* ════════════════════════════════════════
   MOBILE (≤ 640px)
   ════════════════════════════════════════ */

@media (max-width: 640px) {

  /* ── SF pages: let the document scroll ── */
  body.sf-page {
    height: auto;
    min-height: 100dvh;
    overflow-x: hidden;
    overflow-y: auto;
  }

  /* ── Global nav: hide search bar, tighten icons ── */
  .global-nav-search { display: none; }
  .global-nav-icons { gap: 10px; }

  /* ── App nav: scroll horizontally without a visible scrollbar ── */
  .app-nav {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
  }
  .app-nav::-webkit-scrollbar { display: none; }

  /* ── Case body: drop side-by-side grid ── */
  .case-body {
    display: block;
    overflow: visible;
  }

  /* ── Feed pane: full width, no clipping ── */
  .feed-pane {
    overflow: visible;
    border-right: none;
  }

  /* ── Details pane: hide — same info is in the case header subtitle ── */
  .details-pane { display: none; }

  /* ── Decision card: stack prompt above buttons ── */
  .decision-card {
    flex-direction: column;
    align-items: flex-start;
    gap: 12px;
  }

  /* ── Queue table: enable horizontal scroll inside its container ── */
  .table-scroll-wrapper {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
  }

  /* ── M3 pages: reduce top padding and heading size ── */
  .page { padding-top: 24px; }
  .intro-heading { font-size: 26px; }

}